Privacy Policy

OnlineThrive ("we," "us," or "our") operates the website onlinethrive.org and provides managed virtual assistant services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or engaging our services, you agree to the practices described in this policy.

Information We Collect

Information you provide directly. When you fill out our contact form, request a quote, or communicate with us via email, Telegram, or WhatsApp, we may collect:

• Your name and email address
• Company or business name
• Phone number or messaging handle (if provided)
• Details about the tasks or services you need
• Any other information you choose to share in messages

Information collected automatically. When you visit our website, our server and analytics tools may collect:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver, manage, and improve our virtual assistant services
• Communicate with you about your account, tasks, and deliverables
• Send daily or periodic reports related to your VA's work
• Improve our website, content, and overall user experience
• Comply with legal obligations

We do not sell your personal information to third parties.

Sharing & Disclosure

We may share your information only in these limited circumstances:

• Service delivery. Our virtual assistants and supervisors access task-related information as needed to perform the work you assign.
• Infrastructure providers. We use third-party hosting, analytics, and communication platforms (such as WordPress, Forminator, Telegram, and WhatsApp) that may process data on our behalf.
• Legal requirements. We may disclose information if required by law, regulation, court order, or to protect the rights and safety of OnlineThrive or others.

Cookies

Our website may use cookies - small text files stored on your device - to remember preferences and understand how visitors use the site. These include:

• Essential cookies that keep the site functioning (e.g., form submission tokens).
• Analytics cookies that help us measure traffic and usage patterns.

You can disable cookies in your browser settings. Some site features may not work correctly without them.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Client work is performed within dedicated Remote Desktop (RDP) environments, and access is restricted to authorized personnel. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Contact-form submissions and project-related communications are kept for the duration of the client relationship and a reasonable period afterward for record-keeping. You may request deletion at any time (see Your Rights below).

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at mail@onlinethrive.org. We will respond within 30 days.

Third-Party Links

Our website may contain links to third-party websites or services (e.g., WhatsApp, Telegram). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out:

• Email: mail@onlinethrive.org
• Website: onlinethrive.org